ARRIS Surfboard SBG6700AC-RB DOCSIS 3.0 Cable Modem/Wi-Fi AC1600 Router (Renewed)

I started with this router in 2018. Since then I have had to replace my modem / router twice (dropped it on ceramic tile and an electrical storm) and have tried others. This one has consistently worked with my “infinity” service when others have been more expensive and haven’t worked. Both times I have purchased the refurbished version and had no problems.

It is fairly small compared to other, more modern routers out there, but does the job. Gets pretty warm and seems to stay there regardless of your activity. It's very straight forward when it comes to customizing and changing settings. None of it feels quite like you're shooting in the dark & I've seen some pretty messed up routers that will have you spend an extra $100 through a tech team that tells you what you already know.In short, it has all the bells and whistles, but to get the best performance, you gotta do it yourself. And it allows you to so as you wish without referring you to some jerk off that wants your wallet.

The router/modem works great so far with Xfinity service provision, but there were a few issues with the instructions. The instructions are for a new product, so they tell you that the Wifi name and password should match the SSID and password on the bottom of the router. Since it's a renewed product and someone had used it before, the Wifi channel name and password had already been changed. It wasn't immediately apparent that (1) the Wifi was transmitting and (2) that the router had internet access; I spent a while waiting for the promised SBG6700-XXXX network name to appear in the list of available networks.Once I realized what was going on, the solution was the follow the instructions to use the admin login to change the router information. Once I logged in, I could see the network name and password, so I could choose the correct one and log into the Wifi on my computer. With that caveat, setup was relatively easy and painless.

Purchased this product eight month ago. About a month ago, I started having connectivity problems through WIFI only. It would either cut completely off and reconnect, or would be very slow. It is showing here that the warranty if offered by ARRIS, so I talk to ARRIS company and guess what they told me? My warranty has expired since 2017. This product was initiated and was used since 2015. With a quick research, a router/modem's life expectancy is 2-5 years. I was sold an old product that was bound to fail, and should have not been sold as it almost hit its life expectancy. I am very disappointed.

This is the right one for our home - we just have our phones, tablet and tv hooked up, and we just stream shows for our baby, so we're not gamers and don't need anything too powerful - this baby is more than enough, absolutely a great purchase and highly recommend - for the price, it's a steal! A+++

It did not come with instructions. My 1st call to Tech Support was met with a very condenscendi man. It is so incredibly slow that everything times out before it loads.

I bought a rebuilt unit. So the first one still had s defect but the second on does everything exactly right. Considering the local cable company wants 13 to 15 a month fir 60-70 you can see that you are money ahead in less than a year. When I had set up issues their customer service fixed it for free over the phone.

I read all the negative reviews about the refurbished product not working properly and risked it anyway. I'm very happy I did. The product is terrific, works like new, set up took minutes and it's half of the price of the new one. Thank you seller!!